Craftcuts.com Reviews
Craftcuts.com has an overall rating of 4.8 based on 37 reviews. Customer feedback on Craftcuts.com is mixed: Craftcuts.com reviewers highlight positive aspects like wide variety of materials, high-quality products, excellent customer service, fast shipping, which strongly appeal to crafters, DIY enthusiasts, small business owners, event planners. However, Craftcuts.com is often criticized for its higher prices than competitors, occasional shipping delays, limited customization options, website navigation issues.
37 reviews
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How would you rate Craftcuts.com?
All Craftcuts.com Reviews (37)
Floyd-mcwhorter
May 14, 2026
"Held Up Better Than Expected"
I was surprised by how well my sign and letters held up outside. I wasn’t sure what to expect with the weather, but they’ve stayed looking good so far. I’d say they’re worth considering if you need something for outdoor use.
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JoyceCampbell
May 13, 2026
"My order actually showed up a little…"
My order actually showed up a little faster than I was expecting. It wasn’t instant or anything, but for something custom, the timing felt totally reasonable. The turnaround was solid overall, and I appreciated not having to wait as long as I thought I might.
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vincent_Bailey80
May 10, 2026
"I had a small issue with my…"
I had a small issue with my order where one piece was cut incorrectly, but their team handled it really well. I emailed them and got a quick, helpful response, and they sent out a replacement without making me jump through hoops. The new piece arrived in good shape and looks great. Mistakes happen, but the way they took care of it made me feel like I can trust them and order again.
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ORTEGA
May 06, 2026
"I ordered a few custom pieces from…"
I ordered a few custom pieces from craftcuts after I paid I started getting a little unsure and wondering if everything would come out right. But the pieces showed up cut spot on. The edges lined up great and the sizes were exactly what I sent in, which made my project so much easier. I’d use them again
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Pamela_richter03
May 03, 2026
"Replacement came quick"
Mine showed up damaged at first, which was annoying, but I can’t say they didn’t handle it fast. They sent out a replacement quickly, so it all worked out
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WilliamMaddocks_68
April 29, 2026
"Fair price and worth it"
I ordered a custom wood cutout from CraftCuts the price felt fair. I checked a few other sites first, and they weren’t trying to charge way more for basically the same thing. Shipping was normal too, with no weird surprise fee popping up at checkout. If anything, I blame myself for spending so much time comparing places before just ordering it. For a custom piece, I thought it was worth it and I’d definitely order from them again.
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dianna1975
April 26, 2026
"Easy ordering, but I felt a little uneasy after paying"
Ordering from craftcuts was easy overall. I found what I needed quickly, picked the size and options, and checkout went through without any issues. I did like that the pricing and details were clear before I paid. After the payment went through, though, I felt a little unsure and kept wondering if everything was actually going to process correctly. It wasn’t anything terrible, just that moment of distrust after paying online. In the end, the process only took a few minutes, and I’d probably use them again
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chris_Anderson04
April 01, 2026
"Clean cuts and solid quality"
The letters came out really clean and looked sturdy. I did have to sand one edge a little, but it wasn’t a big deal. Overall, the craftsmanship was nice and worked well for my project. A friend had actually recommended these to me, and I’m glad I gave them a try.
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Lori_getzschman03
March 27, 2026
"Really impressed with the painted letters"
I ordered some painted letters from craftcuts.com they turned out better than I expected?? The finish was super smooth, the color was even, and I didn’t notice any weird streaks or rough spots. They looked clean right out of the box and matched what I needed really well. I was a little worried they might chip easily, but so far they feel solid. Overall, I’m really happy with them.
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hello_terry579
March 24, 2026
"Quick and Helpful Support"
I was expecting to wait a while, especially since I’d been putting off reaching out because I was busy, but they replied really fast and helped me get things sorted
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India_leach90
March 09, 2026
"There are lots of ways to customize it…"
There are lots of ways to customize it, which I really liked. It did take me a minute to figure everything out at first, but once I got the hang of it, it felt flexible, if that makes sense
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JanetMckee
February 19, 2026
"Ordered a custom wood cut from…"
Ordered a custom wood cut from craftcuts i’m happy with it. I looked around at a few other places first, and some of those prices were just plain stupid. This one actually fit my budget without feeling like a ripoff. The piece showed up clean, cut nicely, and packed well too, which was a relief because shipping can be a pain in the ass. For the money, I’d definitely order again if I need another project done.
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Maxine_laureano73
February 19, 2026
"Already Excited to Order Again"
I ordered once and I’m already looking forward to placing another order. The letters came out so clean and nice, which made me really happy when I opened the package. Shipping went smoothly, and choosing the sizes was simple enough without any stress. Overall, it was a really good experience
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ronnie2002
February 08, 2026
"Easy Order and Great Communication"
I had a really good experience with CraftCuts. They kept me updated the whole time with emails when my order was placed, when they started working on it, and when it shipped. I also had a quick question, and they got back to me fast. The tone of their messages felt friendly and reassuring, which made the whole process feel easy instead of stressful. I never felt like I had to wonder what was going on with my order. I’d definitely order from them again.
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Harvey.martinez
February 07, 2026
"Now I’m the favorite gift-giver"
I ordered a custom wood cutout as a gift it turned out really nice. My sister loved it and kept saying it felt way more personal than the usual store-bought stuff, so I guess it’s their fault now that I have to step up my gift game. Shipping was smooth too. I’d definitely use them again for birthdays.
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SimonneCervantes_93
February 01, 2026
"I had a quick question before…"
I had a quick question before I placed my order and they got back to me fast. Super nice folks, and they made the whole thing feel easy
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jacques-Martinez
January 23, 2026
"Stain finish came out REALLY nice"
I ordered a stained wood piece the finish looked even better in person. The color was smooth, not blotchy at all, and it had a nice clean feel to it. I’m REALLY happy with how it turned out.
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Elwood_ternullo98
January 15, 2026
"My order from Craftcuts.com arrived in really good..."
My order from Craftcuts.com arrived in really good shape. the second I opened the box, I had a good feeling about it because everything was snug and well protected. None of the pieces were bent or scratched, and even the box looked clean. Just felt like they took a little extra care with the shipping, which I really appreciated.
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Corina_pero86
January 15, 2026
"Pretty smooth order overall"
I was a little unsure when I placed the order because custom stuff can be hit or miss, and I spent way too long double-checking my measurements before sending it in. The letters showed up looking clean, packaged fine, and once I set them where they were going, I realized the size was exactly what I had measured for. Nothing weird or stressful about the process, so I’m happy with it
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hello_connie544
January 08, 2026
"Worked out better than I expected"
I ordered some mounting hardware from CraftCuts for a sign I was putting up at home. When it showed up, everything was packed well and the pieces matched what I picked online, so that was good. At first I was kind of annoyed because the instructions weren’t super clear and I had to stop and double-check which pieces went where. But then once I figured it out, I was like, okay, never mind, this is actually solid. The sign feels secure and it did what I needed it to do. Not totally perfect, but I’d order from them again if I needed more hardware.
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